Opening orders must be a minimum of $1000 retail and reorders of $625 retail or the order will carry a $25.00 net service fee.
Cancellations: Orders may not be cancelled without Tapestries, Ltd. authorization. On special order items No Cancellation will be accepted after production has started. A cancellation charge may be made on orders in process, when cancelled without notice.
Drop shipments (any order not shipped directly to your place of business or your warehouse) carry a service charge of $15.00.
We do not guarantee dye lots. Tapestries and fabrics may have slight variations in color and size due to the nature of woven goods. Each painted item may vary slightly because it is hand painted.
The images on this Tapestries, Ltd. website are reproduced as accurately as fine photography permits but may not be an exact color match to the product.
All shipments are F.O.B. High Point, NC. Terms for approved accounts are net 30 days. 1½% monthly interest over 30 days. No Anticipation. We accept VISA, MasterCard, American Express and Discover.
All shipments too large or too heavy for U.P.S. or FedEx Ground are shipped by motor freight, which has a minimum freight charge based on 100 lbs. To ship by motor freight there will be a $20.00 packing charge to cover cost and will be added to your invoice.
We make every effort to ensure your order arrives in the best condition. If your order is damaged, please call us to make arrangements for replacement, repair or credit. All shipments should be inspected immediately upon arrival. Report any losses or damages to us within 10 days. Save all damaged cartons until any claim is settled. For returns, please notify our High Point office for authorization. No returns will be accepted without authorization. Unless authorized prior to shipment, all returns are subject to a 15% restocking fee. Send all returns to Tapestries, Ltd. 1206 Trinity Avenue, High Point, NC 27260.